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19  July

Food bosses respond to staff data breach action

16/03/2022 @ 07:26
Bosses at a company with staff in Newtown who are taking legal action over a data breach have responded to the matter MyNewtown reported yesterday.

Current and some former staff at Greencore, which has a sandwich and goods depot at a property along Llanidloes Road, are being backed by a legal firm in the action against the company.
In a letter issued last month, Greencore Group PLC explained how it had experienced IT disruption on part of its network in the middle of December. It added that the problems were caused by a third party attempting to access its systems.
The company explained that those responsible were able to access internal business documents containing information on current and former members of staff.

It is thought that the data included their roles and salaries, as well as personal information like bank account details and National Insurance numbers.
The company employs around 13,000 people across 35 locations all over the UK and Ireland.
Specialist data breach law firm Hayes Connor is now working with over 35 individuals affected by this incident and is receiving new enquiries on an almost daily basis.

Now, the lawyers are calling for Greencore to work quickly to provide further information on what has happened.

In response, Greencore said: “We take matters of data security extremely seriously and as a business we had prepared for potential IT incidents of this type, knowing that they were on the rise.

"In December 2021 Greencore was subject to such an IT security incident but we were able to follow our incident response planning, taking immediate action to contain the incident and secure our systems.

"We’ve also been working alongside a team of IT forensic experts who continue to investigate the incident. They identified evidence suggesting some data was accessed by the unauthorised third party behind the incident. We have therefore been notifying those involved, which does include our current and former employees.

"We’ve been working hard to ensure they are fully supported by the business, offering free access to credit and/or identity monitoring services for twelve months and putting in place a team to answer questions they may have. This support is still available and we encourage anyone we have notified to contact us for further support.
“Throughout this incident, Greencore has continued to provide the same quality food and service that all our customers expect from us, and we thank our customers and colleagues for their ongoing support.”