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New app will reduce the need to go to hospital

Created on 04/06/2020 @ 07:39
Local health chiefs say a new NHS app will reduce the need for Newtown patients to travel for unnecessary hospital admissions.

The launch of the new NHS app in Wales, Consultant Connect, is set to reduce the need for Powys residents to travel for unnecessary hospital admission and referrals, said Powys Teaching Health Board.

The Consultant Connect app has been fast tracked for use in NHS Wales to help the response to COVID-19, and will allow clinicians to access specialist advice far faster than can currently be done.

"This will provide more clinical options to local primary and community care teams that will benefit patients not just during the COVID-19 outbreak but also in the longer term," said a Trust statement.

"By accessing speedy advice the new app will help prevent unnecessary hospital admissions and referrals, and ensure that those needing hospital treatment are managed more effectively."

The core service, being rolled out across Wales, gives local doctors, physician associates, specialist and consultant nurses and other local specialist clinicians access to secondary care providers who can give advice that is appropriate to the patient’s’ needs.

The Powys clinician accesses the service either by dialling a phone number or using the Consultant Connect app. After choosing a specialty from a menu they are connected with a specialist in an average of 25 seconds.

Dr Jeremy Tuck, Assistant Medical Director for Powys Teaching Health Board, said: “Not only is this app helping to maintain access to essential services during COVID-19, but it also supports the delivery of our health and care strategy for Powys by taking advantage of digital technology to bring more care closer to home.

“Many of our patients will have had the experience of being referred to a hospital specialist for a check up. The rural nature of Powys means that these outpatient appointments may take place in our community hospitals with visiting consultants, or it may require a trip to a neighbouring District General Hospital. Consultant Connect can provide immediate advice and prevent the need for a visit to hospital.

“A health professional in Powys can use Consultant Connect to access a specialist opinion quickly.

"For example, a consultant in diabetes can provide advice to our diabetes specialist nurses, so that they in turn can provide the best advice and treatment to their patients. It saves time for patients and Powys clinicians, and also reduces the need for travel to hospital.”