Elderly and vulnerable people in Newtown will not be left unattended despite warnings of more flooding and bad weather in the area thanks to dedicated home care teams.
Highly trained professional carer from the public and private sectors have provided support to service users during the recent flooding and are preparing for more proposed bad weather.
Neil Griffiths, Regional Manager at Abacare, which has offices in Newtown, explained how his company was ensuring all of its service users were being seen despite the bad weather.
“Many areas of Wales have seen extreme flooding, including some where our service users live, but as a company we are always prepared and our expert carers were able to attend to those in need," he said.
“There are currently warnings for more flooding in certain areas as well as snow, but we are like an emergency service and we don’t leave people without the vital care they need. We are committed to offering high quality care to individuals in their own homes and we continue to do this despite any bad weather.
“Carers are always ready to help and make arrangements to get to work. Obviously, we take our carers’ health and safety into serious consideration and if they can’t make it in due to the conditions, we find one of our other carers who can. We’ve even taken a carer to work by tractor before!
“We would like to give a special mention and huge thanks to all our dedicated carers for going above and beyond the call of duty to ensure our service users are looked after even in the adverse weather conditions. We are lucky and very proud to have such a great team.”
Powys County Council has expressed its thanks to homecare workers who went 'above and beyond' in looking after Powys clients during the recent flooding.
Cllr Myfanwy Alexander commented: "'Carers are local heroes and in the midst of crisis conditions, they showed their determination not to let down their clients. I would like to add my thanks to all members of the teams involved for their pluck, their flexibility and their tireless efforts to ensure that our most vulnerable citizens did not suffer in this extreme weather.'"
Dylan Owen is Head of Commissioning with the council and he added: "We of course aware of some of the more high profile situations, already featured in the local media, but also know about some of the 'untold' stories of staff working above and beyond, working out of hours or coming up with imaginative solutions to ensure that our residents have been kept safe and received the support they require."
Photo: Neil Griffiths of Abacare