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Newtown passengers pay double for London service

Created on 17/03/2017 @ 18:42
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National Express has cut prices for Newtown passengers on its London service after it emerged they were paying more than double for the trip compared to passengers getting on in Aberystwyth.

But you'll be paying more if you get on at Welshpool.

It emerged that passengers getting on the 409 Aberystwyth to London service paid £35 to get to London from Aberystwyth compared to £80 for those getting on in Newtown and Welshpool.

Now, following an investigation by BBC Wales' X Ray programme, National Express has reduced the price to £35 from Newtown but left it higher at Welshpool.

The company said it based its prices according to demand and not mileage, claiming more get on in Aberystwyth compared to Newtown and Welshpool.

Meanwhile, Newtown Station Travel owner Gareth Marston said rail prices compared better. “There are 12 trains a day from Newtown/Welshpool with connections to London. 

Just one coach a day runs with National Express - the train is quicker too- taking under four hours from Newtown and under three and a half hours from Welshpool. 

“London Euston is £68.00 return from Newtown and Caersws, £66.10 from Welshpool and there is a £39.50 return fare to London Marylebone available from Caersws, Newtown and Welshpool.”

Newtown resident, Carole Thomas, told the BBC programme: "I have to go down [to London] to see my mum because she's had a stroke, she's in a home and to see my dad's grave. When they said it was going to be £80 I nearly fell on the floor."

Her husband Graham said it was "not fair" they had to pay more than people getting on the same coach at Aberystwyth.

Margaret Thomas, who boards in Welshpool, said: "They said it's the volume of people going on in Welshpool and Newtown... Maybe just one person.

"But the bus is already coming from Aberystwyth. I just don't understand."






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