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New travel helpline launched

Created on 26/12/2016 @ 08:56
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A new travel helpline has been launched to help travellers in the area get to where they want.

The new Traveline Cymru freephone service has been welcomed by Montgomeryshire AM, Russell, George, who said it would provide a "vital service in the area.

The new number - 0800 464 0000 -  is free to use from mobile phones, as well as landline numbers, and has been made available in response to a recognition that information about such vital public services should be accessible to everyone in Wales.

The Freephone service aims to provide essential support, timetables and journey planning advice to the digitally excluded. This means that individuals such as the elderly, disabled, and those with learning difficulties can access transport information at any time, as well as those who simply cannot access broadband or mobile services.

Mr George said: “While Wales is becoming increasingly digital, there are still many people in Montgomeryshire who cannot access adequate broadband services and don't have any mobile coverage so there is still a high demand for traditional services.

"It’s all too easy to assume that everybody has a smartphone or a computer, but this is not the case so the new Freephone number provided by Traveline Cymru is vital in providing support to those who cannot access their online services.

“The new Freephone service will allow people to access essential public transport information at any time and will also provide a walking and cycling journey planner as part of this service, to encourage everyone to get out and about.”

"I was happy to be able to support the launch event at the Senedd and encourage everyone to try out the new service."

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