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Technical Sales Services Trainee

 
Created on 05/03/2020 @ 18:30
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Technical Sales Services Trainee

Zip-Clip requires an office based French speaking technical sales services trainee assistant at their office in Welshpool.

We are looking for someone to join our existing team who can provide excellent customer service and meet the demands and expectations of our customer base along with providing an above and beyond service.

Throughout this role you will be liaising with existing customer and the sales team via telephone and email on a daily basis.

The successful candidate will have excellent communication skills in French and English, be highly organised, have a cheerful and friendly phone manner, maintain and develop relation with existing customer, by phone and during their visit.  You will have high computer proficiency and an interest in how things work mechanically and technically along with ability to problem solve, 

 The role includes 

·         Answering incoming sales calls

·         Making outgoing sales calls 

·         Directing calls to the relevant person or department 

·         Going above and beyond to offer customer service excellence 

·         Identifying customer needs through conversation 

·         Identifying further sales opportunities and gathering relevant information 

·         Detailed record keeping 

·         Helping the sales team with research tasks 

·         Managing time efficiently and prioritising tasks 

·         Producing quotations for the team

·         Sharing technical data on request 

·         Working closely with the Sales and Technical Team on other projects 

·         Dealing with the sales team assistance request or on their behalf 

·         Providing cover and helping others within the office team

CV are to be sent to info@zip-clip.com

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